Starting September 1, 2026, Keller residents will continue to receive their trash and recycling service from Community Waste Disposal under a new five-year contract approved by the City Council. CWD has served Keller since 2010, and this agreement extends that relationship through August 31, 2031.

The residential rate increase under the new contract is $2.83 per month, bringing the average monthly cost to $22.97. Commercial accounts will see a 15.1 percent rate increase. The new rates take effect when the contract begins in September.

The contract adds service options that were not available under the previous agreement. Residents who want more capacity can request a second 95-gallon trash cart at no additional charge. The contract also includes up to 50 hours per year of claw and brush truck service for storm debris removal, which addresses one of the practical realities of Texas weather. After a significant storm event, debris accumulation in residential areas can create extended delays if the collection contract does not include dedicated capacity for it.

The core service package remains unchanged: twice-weekly garbage pickup, weekly recycling collection, yard waste and bulk item collection, one cart-cleaning per year, seasonal leaf collections, and door-side collection of hazardous waste and electronic waste. These services continue for all 14,782 residential customers and 340 commercial accounts currently on CWD's Keller routes.

Mayor Ross McMullin noted the role of resident feedback in the decision: "As mayor and City Council, we believe it's important to listen when residents tell us what's working, and our recent citizen survey results were clear that CWD is meeting, and in many cases exceeding, resident expectations. We appreciate the time and effort all of the bidders in this process and look forward to maintaining the exceptional services our residents and businesses deserve."

For Keller residents with questions about the rate change, the optional 95-gallon cart, or any other service detail, the Keller Utility Billing office can be reached at 817-743-4060. Mark your calendar for the September 1 start date, when the new contract and updated rates take effect.